Payment
Lady Cakes currently accepts:
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Deposits
All orders require a 25% nonrefundable deposit
All events/Event Table bookings require a 50% deposit. 25% of this deposit is nonrefundable.
All events/Event Table bookings require a 50% deposit. 25% of this deposit is nonrefundable.
How To Start an Order Online
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Submit Quick Contact On the home page and contact page there is an order quote button. This form needs to be completely filled out in order to receive a quote for an order. Please be as descriptive as possible, feel free to attach photos for inspiration. If for some reason you cannot attach the photos, feel free to send them via email to iloveladycakes2@gmail.com |
Responding To Your Request You should receive a response within 24-48 hours if the form is completely filled out. If you are satisfied with the quote and let us know you would like to go forward with the order an invoice will be sent to the email you provided on the form. |
Payment A 25-50% deposit is due as soon as you receive your invoice. The final balance is due the day of pick up. There are no exceptions, we can not hold an order without payment and turn down other paying customers. Once the quota for specialty cakes and/or treats is filled for that date, we can't take any more orders. |
Refunds We do not issue refunds on deposits (unless otherwise agreed upon). If you need to adjust the date of your cake and contact us before the week the cake is due and we will move the date. Or if you need to cancel the cake within that time period, we will send you a credit slip that can be used at a later date. |